Frequently Asked Questions

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What is your backorder policy? 
For domestic customers all in-stock items are shipped immediately. Most backordered parts are shipped as they become available. If all the items on your order are backordered, most will ship as they become available, which may result in multiple shipments for your single order.

How do I cancel an order?
Cancelling an order is easy. If the order has not already shipped, you can cancel an order by contacting us, Mon – Fri, 7:30am till 6:00pm at 1-888-924-9147.

Does Chevrolet Performance Parts.Com match prices against competitors?
Price Match Guarantee: We're confident our prices are the lowest. We're so confident, we offer the Beat-a-Price guarantee: We’ll beat any advertised price on an in-stock product, with proof of the advertised price, if the part is in stock at the advertised location. Advertised price includes shipping/handling/any other “to the door” costs. Call 1-888-924-9147 and speak with a salesperson to help complete your order. This policy does not apply to typographical errors, products in an online auction, closeouts, damaged/open-box items, discontinued/clearance/liquidation items, refurbished or used products from a second-hand seller, membership club pricing, or a competitor’s price that results from a price match. If the product meets the above criteria, the competitor's price will be beat. Guaranteed!

What forms of payment does Chevrolet Performance Parts.Com accept?
Chevrolet Performance Parts.Com accepts a variety of payment options. Visa, Discover, MasterCard, Chevrolet Performance Parts.Com will also accept a debit card with a Visa, MasterCard, or Discover logos on it. Personal checks, company checks and money orders may be sent in to pay for your order, and then the parts will be shipped.